Returns

• We accept returns within 7 days of the delivery date.

• To be eligible for a return, your item must be unused, in the original packaging, and in the same condition as when you received it.

• Certain items such as personalized, customized, or plant-based (seed) products cannot be returned due to their perishable or custom nature.

Please contact us at enquiry@greengestures.com before returning any items so we can provide the correct return instructions.

Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error or a defective item).

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again.

2. Contact your credit card company—it may take some time before your refund is officially posted.

3. Next, contact your bank. Processing time can vary.
   If you’ve done all of this and still haven’t received your refund, please reach us at enquiry@greengestures.com or call +65 9744 0849 / +65 8835 9705.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at enquiry@greengestures.com with proof of purchase and images of the damaged product.

Non-returnable Items

• Custom or personalized orders

• Gift cards

• Opened or used seed paper items

• Sale or clearance items

Shipping Returns

You are responsible for paying for your own shipping costs when returning your item.
To complete your return, mail the item to:

Green Gesture SG
Singapore

Please include your name, contact details, and order number inside the parcel.

Contact Us

For questions related to refunds, returns, or exchanges, please contact:
📍 Address: Green Gesture SG, Singapore
📅 Hours: Monday – Sunday, 8.00 am – 10.00 pm
📞 Phone: +65 9744 0849 | +65 8835 9705
📧 Email: enquiry@greengestures.com